Privacy Policy

Last updated: August 2026

RIAD QUEENIE™ respects your privacy. This Privacy Policy explains how we collect and use personal information when you visit our website, contact us or make a reservation.

About Us

Riad Queenie is a privately owned riad located at:

16 Derb El Hammam, Bab Aylan
Marrakech, Morocco

Riad Queenie is managed and operated by Sholayide Otugalu.

Email: info@riadqueenie.com

Information We Collect

We may collect information including your name, email address, telephone number, booking details, payment information, guest information, special requests and communications with us.

Our website may also collect basic technical information such as your IP address, browser information and cookies.

How We Use Your Information

We use your information to:

  • Process and manage reservations

  • Communicate with you about your stay

  • Arrange requested services or experiences

  • Process payments

  • Respond to enquiries

  • Comply with legal and administrative requirements

  • Improve our website and guest experience

We do not sell your personal information.

Third-Party Services

We may use trusted third-party providers, including Squarespace, Lodgify and payment processors, to operate our website and reservation system.

Information may also be shared with service providers when necessary to arrange services you request, such as airport transfers, wellness treatments or excursions.

Cookies

Our website may use cookies to provide essential functionality and understand how visitors use the site.

Where required, you can accept, reject or manage non-essential cookies through the cookie preferences provided on the website.

Your Information

We retain personal information only for as long as reasonably necessary to manage reservations, provide services and meet applicable legal or accounting requirements.

You may contact us to request access to, correction of or deletion of your personal information where permitted by applicable law.

Security

We take reasonable measures to protect your personal information from unauthorized access, loss or misuse.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

Contact

For privacy questions or requests, please contact:

Riad Queenie
16 Derb El Hammam, Bab Aylan
Marrakech, Morocco
info@riadqueenie.com